Privacy Policy of U.S. Tent Rental, LLC

Last Updated and Effective: 07/01/2025

1. Introduction

U.S. Tent Rental, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and how we keep it safe when you interact with our services, including through our website (ustentrental.com), email, phone, or other communications.

2. Information We Collect

We may collect:

Contact Information: name, address, phone, email (e.g. info@ustentrental.com)
Transactional Information: event details, rental requests, location data
Technical Information: IP address, browser type, device, time zone, usage logs, cookies
Other Data: survey or feedback responses, recordings (e.g. phone call monitoring/disclaimer)

3. How We Use Your Information

Your information may be used to:

Provide event rental, emergency services, sales, billing, or website support
Respond to inquiries, manage accounts
Improve our services and website usability
Communicate marketing or transactional messages if you consent
Conduct analytics for service optimization

SMS Communication
By submitting your phone number through our website, you consent to receive SMS messages from US Tent Rental, LLC. These may include updates, event and booking confirmations, or service-related messages. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For help, reply HELP or contact us directly at info@ustentrental.com.

We do not sell, share, or distribute your phone number or SMS data to third parties.

4. Sharing Your Information

We do not sell or rent personal data. We may share information with:

Service Providers (e.g. payment processors, email senders) as needed to support operations
Legal or Regulatory Authorities, if required to comply with law or protect rights
Successors or Affiliates in the event of restructuring, sale, or merger

5. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

Track website behavior for analytics and improvement
Enable essential or user-preference functionalities
Deliver personalized marketing (if permitted)

You may control or disable cookies via browser settings, noting that some site features may be affected.

6. Data Retention

We retain personal data only as long as necessary:

To fulfill requested services or transactions
To comply with legal retention obligations
To resolve disputes or enforce agreements

7. Your Choices & Rights

Depending on your jurisdiction (e.g. rights under CCPA or GDPR):

You may request access to, correction of, or deletion of your personal data
You can opt-out of marketing communications at any time
You may withdraw previously granted consents

To exercise these rights, contact us via email or mail listed below.

8. Security Measures

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal data from unauthorized access or disclosure. While we strive for strong security, no system is completely secure.

9. Children’s Privacy

Our services and website are intended for adults aged 18+. We do not knowingly collect or process data from minors.

10. Policy Updates

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent changes. Continued use of our services after updates constitutes your consent to those changes.

11. Governing Law & Dispute Resolution

This policy is governed by the laws of Florida, U.S.A. Any disputes will be handled in the appropriate court in Sarasota County.

12. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, you can reach us at:

Email: info@ustentrental.com
Phone: (941) 727‑3311
Mailing Address: 7600 Matoaka Road, Sarasota, Florida 34243